Shipping & Terms
U.S. SHIPPING:
- FREE SHIPPING (3-4 business days): *Orders over $35
- FIRST CLASS (3-4 business days): $3.95
- PRIORITY (2-3 business days): $7.95
- FREE PRIORITY (2-3 business days): *Orders over $75
INTERNATIONAL SHIPPING:
- World wide shipping: (Around 4-10 business days): $5.99 *all orders*
- Orders placed (Monday-Friday) before 2pm CDT will ship out same-day.
- Orders placed (Monday-Friday) after 2pm CDT will ship out the next business day.
- Orders that come in Saturday& Sunday evening will ship Monday.
- International orders are based on previous orders' shipping times & may vary upon location.
- We can not guarantee international shipping times.
- We are not responsible for reimbursing any international import duties or fees that could be applied per your country's rules & regulations.
TERMS & CONDITIONS:
- QUESTIONS/ REQUESTS/ PROBLEMS? - please contact us, we will always work with you until you're satisfied!
- REFUND POLICY- You may return new and unopened items within 30 Days of delivery for a full refund. We will also pay for return shipping cost if it's a result of our mistake (defective item, incorrect items etc), otherwise original shipping cost/return shipping cost are not covered or refunded. We will process your refund as soon as we receive the returned item.
- EXCHANGE POLICY- If you would like to swap out your item(s) for a different style(s), we'd be happy to work with you on easy returns/exchanges!
- INTERNATIONAL ORDERS- Your Sintillia order will generally arrive within 4-10 business days. The time may be shorter or longer depending on location. We make an effort to prioritize processing and shipping international orders to be sure they arrive in the most timely manor. We can not guarantee this shipping lead time for international but base the times off previous order deliveries.
- DUTIES- Some countries may collect import duties or international fees. This is completely out of our control and we are not responsible to refund any such fees.
- GIFT CARDS- Gift Cards never expire. Gift Cards can be purchased here.
Call, Text WhatsApp: (+1) 651 491-4760Email: INFO@SINTILLIA.COM
Chat Live: Chat below (bottom right corner) - if we miss you on the chat we will get back to you ASAP - please provide your email.